Annual Conference

Thursday, November 2, 2017
Educational Service Center of Cuyahoga County, Independence, Ohio



The FVA Annual Conference has provided volunteer resource managers and those that work closely with them an opportunity to learn new professional skills, address the issues important to the volunteer administration field, and grow their professional network. As Volunteer Managers, we are always looking for ways to make things stronger, more connected and meaningful for the volunteers that we serve. The 2017 Annual Conference attendees will have the opportunity to expand their knowledge and skills by attending sessions that will speak to ways of Transforming the Volunteer Experience.

During the afternoon break-out sessions, participants will have the opportunity to hear and participate in hand-on sessions from local resources.

Featured Keynote Presenter, Tobi Johnson, Leadership in a Changing World

New trends in brain science, demographics, technology and the workplace are disrupting business as usual and creating new opportunities to connect, collaborate and mobilize volunteers for the greater good. Neuroscience and psychology help us understand what inspires people to action and motivates continued participation.

Emerging technologies enable us to automate and personalize experiences to better meet the needs of our supporters. New management models allow us to better develop and support volunteer talent, allowing their contributions to truly shine. Our shifting demographics offer an increasing diversity of experiences and wisdom that can be tapped to bring about positive change in our communities.

As society evolves, so too does volunteerism. How will today’s societal shifts influence the needs and desires of your volunteer supporters? What can you do to address these needs both now and into the future? Join us as we explore thought-provoking cultural trends and scientific research that will transform our practice. In this interactive, three-part workshop, you’ll engage in “big hat” thinking and lively discussions with your peers. You’ll also leave with pragmatic tactics that could make your program stronger and better.

Tobi Johnson, MA, CVA Tobi Johnson is the Chief Engagement Officer (CEO) of VolunteerPro, an online networking and professional development community for leaders of volunteers. With over 25 years direct experience in the nonprofit sector, Tobi is an internationally recognized expert and thought leader in the field of volunteer engagement. Tobi authored Chapter 1 of the anthology Volunteer Engagement 2.0: Ideas and Insights for Transforming Volunteer Programs in a Changing World, edited by Robert J. Rosenthal and, published by Wiley & Sons in 2015.

Tobi also shares insights and evidence-based strategies to attract, inspire and mobilize top volunteer talent through Tobi’s Nonprofit Management Blog and through her consulting practice, Tobi Johnson & Associates. A native of the Pacific Northwest, Tobi is a graduate of the University of Washington and has a Masters degree from the School of the Art Institute of Chicago. She now lives in East Tennessee with her husband and feline office assistant, Bailey.


8am – Check-in, Continental Breakfast
8:30am – Welcome
8:45am-11:15am –Tobi Johnson: Leadership in a Changing World, Parts I & II
11:30am-12:20pm – Lunch, FVA Annual Update & Presentation of the 2017 Volunteer Administrator of the Year Award
12:30-1:45pm – Tobi Johnson: Leadership in a Changing World, Part III
2-3:45pm Afternoon Breakouts

2-2:45pm - Breakout Session I 3-3:45pm – Breakout Session II
Make Each Question Count: Behavioral Based Volunteer Interviews
Presenter: Marilyn Hahn, CVA, Manager of Volunteer Engagement, Alzheimer's Association, Cleveland Area Chapter
Have you ever finished a volunteer interview and realized that although the candidate appears to be nice, but you don’t know if they'll be a good fit? Gain insight and use these hands-on materials to develop behavior based interviewing for your organization.
In the Eye of the Storm: Organizational Change & Volunteer Management
Presenters: Sarah Hartley, Holden Forests & Gardens & Robin Ott, CVA, Lake County Free Clinic
Organizational mergers, funding cuts, leadership transitions and reorganizations are just some of the major change factors we are facing. In this session you’ll discover ways to weather these storms and understand how to manage the impact of these organizational shifts.
Volunteering as Leadership Development
Presenter Beth Vild, The Big Love Network
If you have a high turnover rate of volunteers, your organization may have high numbers of unskilled volunteers. Learn how to create teams of leaders around your projects, critical team building models and methodologies, and how basic listening skills can create power. Hand-outs, an interactive game, and take home worksheets are included
Developing a Volunteer Diversity Council
Presenter: Corinne Dunn & Volunteer Panel, Community Partnership on Aging
Volunteers contribute so much to the cultural mosaic of your organization. What better way to exemplify this than by creating a diversity council of your volunteers? A diversity council can explore pertinent issues affecting volunteers today. Also, hear from members of an existing volunteer diversity council.

4pm - Final Remarks


$80 – Members, $100 – Non-members, includes continental breakfast and luncheon

Download a Conference Brochure

If you have any questions about the 2017 Conference, please contact Chair Jessica Brand at

Thank you Sponsors


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