Job Postings
Volunteer Services Manager -- Cleveland Metroparks

Date Posted: 3/12/18

Summery of Position: Cleveland Metroparks is seeking applicants for Volunteer Services Manager. The Volunteer Services Manager manages the daily operations of Volunteer Services, including overseeing recruitment and intake processes, writing newsletters, administering professional training programs, coordinating appropriate volunteer assignments, and developing/maintaining volunteer recognition and appreciation activities. Full-time, 40 per week.  Hours may vary depending on trainings and events.


  • Bachelor's Degree in business administration, public administration, communications, or related field.
  • Minimum of three years of experience in volunteer services or a related field.
  • Must possess and maintain a valid driver's license under the laws of the State of Ohio.
  • Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
  • Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
  • Ability to perform work with a high degree of accuracy and organization.
  • Management skills and strong business acumen, including problem solving, vision, ability to manage multiple programs and meet deadlines, collaboration, leadership, decision making and ability to analyze diverse facts and develop clear and concise reports and recommendations.
  • Ability to work cooperatively with others.
  • Proficiency in software programs including all Microsoft Office programs. Volgistics experience preferred.
  • Mature professional attitude and considerable discretion, including ability to manage confidential information.
  • Ability to perform with considerable independence and initiative.
  • Must be non-smoker/tobacco user.
To Apply or Learn More
Please visit the Cleveland Metroparks career site:


Signature Events Coordinator - Alzheimer's Association, Cleveland Area Chapter

Posted 3/12/2018

The Signature Events Coordinator supports the mission of the Alzheimer’s Association Cleveland Area Chapter to eliminate Alzheimer’s disease through the advancement of research,
to provide and enhance care and support for all affected, and to reduce the risk of dementia through the promotion of brain health. The primary purpose of the Signature Events Coordinator is to support the execution of the Alzheimer's Association's two Signature Events - Walk to End Alzheimer's (Walk) and The Longest Day (TLD). Priority roles with each event include increasing revenue, generating awareness and mobilizing volunteers. This position is located in Mentor, OH and reports to the Vice President, Fund Development.


  • Follow Signature Events standards and best practices for leadership development, increased participation and event revenue growth.
  • Follow comprehensive plan for Signature Events that includes budget, timelines, reports recruitment, retention, volunteer committee engagement, mission integration and logistics.
  • Utilize available resources to maximize event results: national webinars, conference calls, and trainings provided by the home office Signature Events team and regional peer
  • groups.
  • Meet benchmark deadlines for successful goal attainment and event execution.
  • Ensure ongoing mission education for volunteers, participants, and sponsors.
  • Recruit and coach new Signature Events participants to maximize participation and fundraising.
  • Retain past Signature Events participants to increase prior year participation and fundraising.
  • Work collaboratively with Education and Development team to share contacts,
  • prospects and relationships that have a potential for fundraising and volunteer
  • engagement.
  • Assist Fund Development Department with executing other chapter fundraising events as necessary.
  • Other duties as assigned.
  • Serve as the primary event coordinator for the west side Walk to End Alzheimer’s.
  • Ensure all details leading up to, day of, and post event are properly executed andcommunicated, following all local and national guidelines.
  • Manage the west side Volunteer Committee, maintaining close communication with the Event Committee Chair(s).
  • Recruit additional volunteers for committee and event day in partnership with the Volunteer Engagement Manager.
  • Attend all west side committee meetings, supporting the activities and needs of the committee members (activities include preparing agendas, rosters, meeting announcements, minutes and other reports as requested).
  • Work with the Volunteer Committee to organize and participate in community outreach activities and presentations that promote the Walk and the Alzheimer’s Association
  • mission and services.
  • Manage all event logistics with the Volunteer Committees (i.e. site permits, donated food and supplies, transporting supplies, determining Walk site layout and routes).
  • Retain and recruit corporate sponsorships to increase revenue goals each year.
  • Meet goals for team recruitment, participant recruitment, corporate sponsorship and fundraising revenue.
  • Work with team captains to maximize their fundraising efforts by coaching them on wrap-around fundraising ideas for their teams (i.e. Forget Me Not point of sale program, retail/restaurant partnerships, email campaigns, Casual for a Cause, candy bar sales,etc.), attending such activities as appropriate.
  • Handle service requests for teams through regular in-person and electronic communication, following up as necessary (supply needs, technical support, etc.).
  • In partnership with the Corporate Relations Manager, develop a network of high-level contacts for the chapter and form new corporate partnerships.
  • Plan team registration drives at companies and public events.


  • Working with a defined portfolio of past teams, increase participation, fundraising and
  • volunteer engagement.
  • Identify and register new teams, supporting their on-boarding, recruitment and
  • fundraising efforts.
  • Initiate and drive team creativity and innovation.
  • Monitor activities to identify trends and best practices, measure impact of specific actions, identify and address issues as they arise, adjusting plans as required.

Qualifications & Requirements:

  • Bachelor’s degree and three years related experience in development, volunteer management or sales.
  • Preference given for experience in a non-profit setting with successful execution of mass-market fundraising events.
  • Driven by goals and outcomes, the candidate must be able to set priorities, manage his/her time, delegate appropriate tasks to volunteers and meet deadlines to ensuregoal attainment and expected results.
  • Demonstrated skills in community organization, relationship building, talent identification and leadership development.
  • Strong customer service orientation with the ability to work with a wide range of individuals; including volunteers, business and community leaders, and persons withdementia and their families.
  • Demonstrated ability in handling multiple priorities, project management and meeting deadlines with strong planning and organizational skills.
  • Excellent written and verbal communication, presentation and interpersonal skills.
  • Proficient in Microsoft and Google applications, with emphasis on Excel.
  • Experience with various database software.
  • Ability to identify and safeguard confidential information.
  • Possess a valid and current state driver’s license and automobile insurance.
  • Must have reliable transportation.

Core Abilities

  • Able to work independently and collaboratively within a fast-paced environment, while being flexible to changing expectations.
  • Remain composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
  • Work through others to accomplish goals.
  • Analyze information and make timely, appropriate decisions.
  • Significant travel within the Association’s five-county region to meet with prospects and
  • donors, with mileage reimbursement provided.
  • Lift up to 25 lbs.
To Apply:  Interested candidates should apply online at or send resume & cover letter to Alzheimer's Association, Cleveland Area,23215 Commerce Park, Suite 300 Beachwood, OH 44122.